Orca Aquatics focuses on providing the best swim lesson experience possible. As each family signs up their children for swim lessons, that day/time is held exclusively for their children.Part of each swimmer's success stems from the consistent attendance of the assigned swim lessons. We are aware that these are trying times and that families are encouraged to keep their swimmers at home when not feeling well. Having said this, it is imperative to assure that families make every effort to attend when healthy, since missing classes affects the outcome of the swim lessons in the long run.
Orca Aquatics established a make-up policy in order to assure fair access to swim lessons for all families:
*Contact Orca Aquatics at a minimum of 2 hours in advance to notify us of the swimmer’s absence.
*All effort will be made to schedule the make-up lessons within the following 7 days.
* Once a make-up lesson has been established, it will not be able to be rescheduled. We can not have make-ups for make-ups.
*We will do our best to schedule any make-up lessons with your swimmer’s instructor, but can not guarantee it is always possible.